It has been announced today that the Thomas Cook Group has ceased trading and has been placed into compulsory liquidation.
Firstly, the Government has committed to supporting those affected, including providing repatriation flights free of charge and ensuring minimal disruption for UK passengers abroad. As part of the largest peacetime repatriation, the UK Civil Aviation Authority (CAA) and UK Government are working to get those abroad home as close as possible to their planned date.
All those affected by flight cancellation please visit their website, thomascook.caa.co.uk where you can find the relevant contact details.
I am deeply disappointed that due to the liquidation of the company, the Milton Keynes branch will now close. I have been assured by my Ministerial colleagues that the Department for Work and Pension’s Jobcentre Plus Rapid Response Service will work to ensure that local residents get help finding employment. There are special arrangements in place for employees who are owed redundancy pay and notice pay.
The Secretary of State Grant Shapps has set up a cross-government Task Force to address the impact on my constituents and our local community with more information being made available shortly. The Secretary of State has further assured me that the suggestions in the press that a £250 million Government bailout could have avoided the collapse is not the case. He has confirmed that with this cash injection there was no guarantee that the future of the company could have been secured.
I will continue to support all constituents who have been affected by the collapse. If you require any assistance please do not hesitate to email me at firstname.lastname@example.org.
Useful Information For Passengers
Thomas Cook customers seeking information on their flights and on other issues should visit the dedicated website at thomascook.caa.co.uk – the best and quickest way to get information and access the helpline.
British nationals overseas who require specific consular assistance, for example if they have a medical condition or issues with their travel documents, will be referred to consular staff from the Foreign and Commonwealth Office.
Contact details for UK embassies and consulates can be found through https://www.gov.uk/world/embassies
Wider consular assistance offered by the Foreign Office is set out in our guide to Supporting British nationals abroad: https://www.gov.uk/government/publications/support-for-britishnationals…
The Civil Aviation Authority call centre for Thomas Cook customers can be contacted as follows:
Phoning from the UK (reduced rate): 0300 303 2800
Phoning from overseas: +44 1753 330 330